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Digital Supply Coordinator


LONDON, United Kingdom



Closing date

Applications for this position have now closed

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[Integral] UK is looking to appoint a Digital Supply Coordinator to join the Repertoire Operations team. The successful candidate will be the first point of contact for DSP Ops teams for all queries regarding [Integral] releases. We are looking for someone with a strong understanding of DSP metadata style guides and delivery requirements.

Key responsibilities

• Checking all new releases are delivered correctly and ‘go live’ on their release dates across all Digital Service Providers.
• Dealing with content relocation requests on key platforms.
• Communicating with DSPs, labels and internal departments on a day-to-day basis.
• Work with DSP teams to ensure that content is optimised
• Ensuring that timed releases are correctly set up in systems.
• Oversee the set up and testing of new DSP feeds to ensure that they are working correctly prior to going live.
• Circulating the new release schedule as required to external partners.
• Attend weekly scheduling meetings to discuss upcoming submissions and identify any potential issues and provide insight and guidance.
• Keep the Repertoire Operations Manager informed of key issues and escalate where necessary.
• Supporting the Repertoire Ingestion Coordinator with new release approvals in the Repertoire Management System as required.

Skills & experience

• Minimum 1-2 years' experience in a digital production related role.
• Strong understanding of Digital Service Provider metadata style guides and delivery requirements.
• Experience of working with DSP Content Management Systems.
• Ability to pick up new systems and processes quickly.
• Advanced Excel proficiency.
• An understanding of DDEX XML a bonus

Personal attributes

• Proactive in seeking improvement to processes
• The ability to work as part of a close-knit team in a high-pressure environment and support colleagues
• Confident communicator with enthusiastic can-do attitude
• Superb customer service skills and strong sense of urgency with the ability to navigate issues and find resolutions.

[PIAS] and [Integral] fundamentally embrace diversity. We strive to provide a fair and supportive work environment for all our employees, regardless of their age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party or trade union. We aim to employ people who reflect the diverse nature of society and we value each of our employees for the contribution they make, both individually, and as part of the [Integral] team. We believe in creating an inclusive environment and it’s an essential part of our culture. We expect all our employees to treat each other equally, honestly and with respect. We want to nurture a culture where diverse perspectives can help drive our company forward around the globe.