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D2C Manager


London, United Kingdom



Closing date

May 27, 2022

Apply via email

The D2C Manager will be responsible for the overall management of the D2C function and service within the business.

Key responsibilities

• Overall management of the D2C function and service within the business
• Full ownership of the D2C P&L
• Grow the D2C revenue and gross margin
• Business Development
• Represent and promote the D2C service – internal and external
• International development of the D2C business
• Platform and service development, managing the feature and development pipeline
• Manage the relationship with the key third party suppliers and partners
• Oversee continuous year on year growth of the D2C business
• Manage the D2C team and function throughout the business
• Identify sales opportunities to present to labels/campaign managers/management/artists
• Manage regular meetings with all key stakeholders
• Prepare monthly report and update for the [Integral] and [PIAS] board

Skills & experience

• Leadership and stakeholder management
• Previous proven sales experience with a strong understanding of all aspects of e-commerce, including operations and reporting
• E-commerce platform and service development
• Global outlook with knowledge and experience of international markets
• Knowledge of the digital and social media landscape in the context of building and driving audience awareness and consumption (e-commerce)
• Familiar with Microsoft Office including Word, Excel etc
• Creative design skills using photoshop or similar tools an advantage

Personal attributes

• Gravitas and integrity
• Takes initiative, identifies and capitalizes on opportunity
• Adaptable within a dynamic, changing environment
• Works to build up credibility and rapport at all levels of the business.
• Takes personal accountability for achieving individual and shared goals
• Organised, efficient and effective
• Passionate about music with an interest in and understanding of the wider music industry being an ideal requirement

[PIAS] and [Integral] fundamentally embrace diversity. We strive to provide a fair and supportive work environment for all our employees, regardless of their age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party or trade union. We aim to employ people who reflect the diverse nature of society and we value each of our employees for the contribution they make, both individually, and as part of the [Integral] team. We believe in creating an inclusive environment and it’s an essential part of our culture. We expect all our employees to treat each other equally, honestly and with respect. We want to nurture a culture where diverse perspectives can help drive our company forward around the globe.