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D2C Co-ordinator


London, United Kingdom



Closing date

May 27, 2022

Apply via email

The D2C Coordinator will play a vital role in supporting the D2C and marketing teams by ensuring products are set up, listed, images sourced, prices correct and products are kept in stock to maximise sales potential.

Key responsibilities

• Supporting the D2C Manager and other members of the D2C and marketing teams
• Setting up new D2C stores on the [Integral] D2C platform
• Setting up products on the [Integral] D2C platform
• Liaison with the Product & Marketing Managers on all D2C activity
• Liaison with third party D2C platform partner and customer service team
• D2C Stock Management
• General day to day admin
• Day to day operations management of the D2C stores, ensuring products are set up, listed, images sourced, prices correct, and products are kept in stock to maximise sales potential
• Setting up and launching new D2C stores and campaigns in a timely manner to ensure stores are fully set up in time for launch
• Ensure that stock is in the right place at the right time and ensure products are delivered to our distribution warehouse partners in a timely fashion (following best practice at all times)
• Liaison with artist management teams to provide expert d2c and campaign service
• Identifying sales opportunities to present to labels, campaign managers, management and artists
• Attend regular meetings with the labels, managers and colleagues as required
• Reporting on sales to relevant stakeholders

Skills & experience

• Experience of using e-commerce platforms
• Previous proven sales experience with a strong understanding of all aspects of e-commerce, including operations and reporting
• Creative design skills using photoshop or similar tools
• Web design skills (CSS and Java) would be beneficial
• Working knowledge of Google Analytics
• Working knowledge of Mailchimp or similar email marketing platform
• Knowledge of the digital and social media landscape
• Working knowledge of Microsoft Office including Word, Excel etc

Personal attributes

• Gravitas and integrity
• Takes initiative and capitalizes on opportunity
• Adaptable within a dynamic, changing environment
• Works to build up credibility and rapport at all levels of the business.
• Takes personal accountability for achieving individual and shared goals
• Organised, efficient and effective
• Passionate about music with an interest in and understanding of the wider music industry being an ideal requirement
• International in outlook and an enthusiasm to build skills, experience and learn
• Languages (eg. French) would be an advantage

[PIAS] and [Integral] fundamentally embrace diversity. We strive to provide a fair and supportive work environment for all our employees, regardless of their age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party or trade union. We aim to employ people who reflect the diverse nature of society and we value each of our employees for the contribution they make, both individually, and as part of the [Integral] team. We believe in creating an inclusive environment and it’s an essential part of our culture. We expect all our employees to treat each other equally, honestly and with respect. We want to nurture a culture where diverse perspectives can help drive our company forward around the globe.